Acquisition Strategy 24-7 Intouch has been actively acquiring companies to expand its service offerings and capabilities. Recent acquisitions of WebFurther, LLC and Beliveo indicate a focus on growth and diversification.

Geographical Expansion With the expansion of offices in Mesa, Arizona, and hiring over 600 employees in the U.S., there are potential sales opportunities to cater to the increased workforce and operational needs in these regions.

Industry Recognition Receiving the 2024 North American Technology Innovation Leadership Award positions 24-7 Intouch as an industry leader, which can be leveraged for sales by showcasing their innovative solutions and expertise.

Diversity & Employee Engagement Being recognized as one of the Best Employers for Diversity and consistently increasing headcount implies a strong company culture. Leveraging this positive reputation can open doors for sales partnerships and client trust.

Competitive Landscape With similar companies like Teleperformance, TTEC, and others in the market, understanding their positioning and differentiation can help tailor sales strategies to highlight unique value propositions and win competitive deals.