Insights

AI-Powered Experience Genesys offers an AI-Powered Experience Orchestration platform, Genesys Cloud, enabling organizations to deliver personalized experiences at scale for improved customer loyalty and workforce engagement.

Market Positioning Genesys is positioned among key players like Twilio, Avaya, and Cisco, boasting competitive revenue and employee strength, presenting partnership and sales opportunities within the software industry.

Financial Health With a revenue of over $1 billion and recent funding of $580 million, Genesys demonstrates financial stability, making it an attractive investment and partnership option for collaboration and sales ventures.

Technology Stack Utilizing tech tools like OpenSearch, NetSuite ERP, and Xcode, Genesys shows a commitment to cutting-edge technology, offering integration opportunities and solutions for businesses seeking advanced software development services.

Employee Base With 5001-10000 employees, Genesys has a substantial workforce, providing a wide reach for potential clients and partners, offering networking and collaboration chances for expansion and sales growth.

Genesys Tech Stack

Genesys uses 8 technology products and services including OpenSearch, Sprinklr, SoapUI, and more. Explore Genesys's tech stack below.

  • OpenSearch
    Analytics
  • Sprinklr
    Customer Experience Management
  • SoapUI
    Data Management Platforms
  • Bynder
    Digital Asset Management
  • Infoblox
    Domain Name Services
  • NetSuite ERP
    Enterprise Resource Planning
  • Microsoft Active Directory
    IT Infrastructure
  • Xcode
    Programming Languages

Media & News

Genesys's Email Address Formats

Genesys uses at least 1 format(s):
Genesys Email FormatsExamplePercentage
First.Last@genesys.comJohn.Doe@genesys.com
88%
FLast@genesys.comJDoe@genesys.com
8%
First.L@genesys.comJohn.D@genesys.com
3%
FirstL@genesys.comJohnD@genesys.com
1%

Frequently Asked Questions

Where is Genesys's headquarters located?

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Genesys's main headquarters is located at 1302 El Camino Real Menlo Park, CA 94025 US. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is Genesys's phone number?

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You can contact Genesys's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Genesys's stock symbol?

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Genesys is a publicly traded company; the company's stock symbol is GENESYS.NS.

What is Genesys's official website and social media links?

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Genesys's official website is genesys.com and has social profiles on LinkedIn.

How much revenue does Genesys generate?

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As of February 2025, Genesys's annual revenue reached $5B.

What is Genesys's NAICS code?

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Genesys's NAICS code is 511210 - Software Publishers.

How many employees does Genesys have currently?

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As of February 2025, Genesys has approximately 8.2K employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: A. Y.Chief Executive Officer: A. M.Chief Executive Officer: C. M.. Explore Genesys's employee directory with LeadIQ.

What industry does Genesys belong to?

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Genesys operates in the Software Development industry.

What technology does Genesys use?

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Genesys's tech stack includes OpenSearchSprinklrSoapUIBynderInfobloxNetSuite ERPMicrosoft Active DirectoryXcode.

What is Genesys's email format?

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Genesys's email format typically follows the pattern of . Find more Genesys email formats with LeadIQ.

How much funding has Genesys raised to date?

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As of February 2025, Genesys has raised $580M in funding. The last funding round occurred on Dec 06, 2021 for $580M.
Genesys

Genesys

Software DevelopmentCalifornia, United States5001-10000 Employees

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Section iconCompany Overview

Headquarters
1302 El Camino Real Menlo Park, CA 94025 US
Phone number
Stock Symbol
GENESYS.NS
NAICS Code
511210 - Software Publishers
Employees
5001-10000

Section iconMedia & News

Section iconFunding & Financials

  • $580M

    Genesys has raised a total of $580M of funding over 5 rounds. Their latest funding round was raised on Dec 06, 2021 in the amount of $580M.

  • $1B

    Genesys's revenue is in the range of $1B

Section iconFunding & Financials

  • $580M

    Genesys has raised a total of $580M of funding over 5 rounds. Their latest funding round was raised on Dec 06, 2021 in the amount of $580M.

  • $1B

    Genesys's revenue is in the range of $1B

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